Shipping Costs, Click and collect free

Shipping Costs Guernsey

Guernsey Post £2.99

Shipping Costs Jersey

Jersey Post £2.99

Shipping Costs United Kingdom 

Royal Mail £2.99

Delivery times

As each wrap is custom made to your design we aim to make and deliver your wrap within 10 -14 working days (Normally quicker)

Any standard in stock non personlised wraps e.g one colour, will be shipped out within 24/48 hours.

Please note there may be delays in postage from Guernsey due to the weather, but this should only be a couple of days.

If an item has been sent and it hasn’t arrived after 14 days, ( Royal Mail’s suggested “lost” period of time), a replacement will be made and sent. If we are unable to send the patterned fabric we will be in touch with you to offer an alternative pattern. Proof of postage is always obtained at the time of posting. In no circumstances will refunds be given for undelivered items.

Returns & refunds 

We do not refund custom or personalized wrap orders unless we have made the mistake, please ensure you double check everything at the time of placing your order as we are not responsible for any errors you have made.

Any single colour non personalized wraps can be returned within 14 days from the item arriving to change your mind and send it back to us for a full refund ( minus postage )

We strictly only accept back items which have not been worn or washed and have the tags still attached. If an item is returned to us and shows signs of this then it will be returned back to you.

Occasionally an item might reach you and you find a fault with it, please contact us immediately via email : info@pourtu.co.uk

Please note that no refunds or exchanges are accepted on personalized orders .

If you have any questions regarding shipping or our returns policy then please message us info@pourtu.co.uk